Editorial Complaints Policy
At E-Vapor Monkey Online Magazine, we strive to provide accurate, balanced, and fair content to our readers. We value your feedback and take complaints seriously. This Editorial Complaints Policy outlines the steps to address any concerns you may have regarding our editorial content.
Complaints Process:
Submission
If you have a complaint about any editorial content published on our website, please submit your complaint in writing via email to [email protected] Please include the following information:
- Your name and contact information.
- The specific article, date, and author of the content in question.
- A detailed description of your complaint, including the specific aspects you believe to be inaccurate, biased, or in violation of ethical standards.
Acknowledgment
Upon receiving your complaint, we will acknowledge the receipt within [insert timeframe] and provide you with an estimated timeline for resolving the issue.
Investigation
We will conduct a thorough investigation into your complaint, including reviewing the content in question, consulting with relevant parties, and examining any supporting evidence you provide.
Resolution
Once the investigation is complete, we will respond to your complaint with our findings and proposed resolution. If we find that an error or violation has occurred, we will take appropriate corrective action, which may include issuing corrections, retractions, or apologies, as necessary.
Ethical Standards:
Accuracy and Integrity
We strive for accuracy and integrity in our editorial content. We adhere to high journalistic standards and take reasonable measures to ensure that our articles are based on reliable sources and factual information.
Fairness and Balance
We aim to provide fair and balanced coverage of topics. We present diverse perspectives and avoid undue bias or favoritism. Opinions and subjective analysis are clearly distinguished from factual information.
Editorial Independence
We maintain editorial independence and separate our editorial content from any external influences, including advertisers or sponsors.
Limitations:
Opinion Pieces
Our website may feature opinion pieces that express the views of individual authors. These articles represent the personal opinions of the authors and should not be considered as factual reporting.
User-generated Content
We cannot be held responsible for user-generated comments or content posted on our website. However, we reserve the right to moderate and remove inappropriate or offensive content that violates our terms of use.
Feedback and Appeals:
Feedback
We encourage constructive feedback from our readers. If you have suggestions or general feedback about our editorial content, we welcome your input. You can contact us at [email protected]
Appeals
If you are dissatisfied with the outcome of your complaint, you may request a review of our decision by contacting us in writing within [insert timeframe] of receiving our response. We will conduct a secondary review of your complaint and provide a final resolution.
Transparency:
We are committed to transparency in addressing editorial complaints. We will maintain a record of all complaints received and our responses for a period of [insert timeframe]. We may also publish general information about our complaints process to ensure transparency and accountability.
Please note that this Editorial Complaints Policy applies specifically to editorial content and does not cover advertising or commercial-related complaints, which are governed by separate policies.
If you have any questions or concerns about this policy, please contact us at [email protected]
Last Updated: 27/03/2024